Refunds and cancellation

Last updated 3 November 2026 · Provantic Technologies Private Limited, Bengaluru, India

What you buy

EETS Partner plans (Café, Restaurant, Restaurant Max) are bought on eets.in/pay as one payment for a fixed period. Prices are shown on eets.in and on the payment page before you pay.

Cancellation

• Plans do not renew by themselves and there is no auto-debit, so there is nothing to cancel. When the period ends, the plan simply stops unless you pay again.
• You can stop using EETS Partner at any time. Your records stay readable and can be exported.

Refunds

• If your paid plan has not been used, write to provantict@gmail.com within 7 days of paying, with the payment reference or the mobile number you paid for.
• Approved refunds go back to the same card, UPI or bank account you paid with, within 5 to 7 working days.
• Free months, trial periods and paid months already in use are not refunded. Deleting your account does not refund unused months.
• If you were charged twice for the same plan, or charged but the plan did not start, write to us and we refund the extra payment in full.

Payments are processed by Razorpay

We never see or store your card, UPI or bank details.

Questions